Operations and Compliance


Leicia Chan

Director of Operations

Leicia is Director of Operations at North American Management.  She works closely with Client Services and the Client Management Team in the daily operations of the firm.  Leicia has been with North American Management since 1996 and was originally hired to work in Partnership Accounting.  Leicia graduated from Dartmouth College with a bachelors degree in Art History.


Jessica Vacanti

Client Services Manager

Jessica is a Client Service Manager with North American Management. She works closely with the relationship management team to help fulfill clients' financial needs. Prior to her role as Client Service Manager, Jessica was a Client Service Associate at North American Management. Her previous experience also includes sales roles at RMS Mortgage and Countrywide Home Loans. Jessica graduated from the University of New Hampshire with a bachelors degree in Communications.


Karen Manning

Director of Human Resources & Controller

Karen is Controller and Director of Human Resources of North American Management.  She works closely with Senior Management in the daily operations of the firm. She joined North American Management from Berents & Hess. Her previous experience includes roles as Controller and Office Manager of Copley Venture Partners. Karen is a graduate of Castle College with a major in Business Administration.


Alyssa M. Elliott

Chief Compliance Officer

Alyssa is the Chief Compliance Officer for North American Management. She previously served as Compliance Associate. Alyssa works closely with all firm members and departments in the development and administration of NAM's compliance program. Prior to joining North American Management, Alyssa was an attorney for a litigation firm in Florida. Alyssa earned both her Juris Doctor and Bachelor of Science in Public Relations at the University of Florida.